quinta-feira, 15 de dezembro de 2011

Starbucks, one of the pioneers in the area of CSR

Today I would like to bring a very positive example from the CSR point of view. I find it very amazing the work that a coffee lovers favorite Starbucks is doing all around the world.  
To start with, Starbucks has realized the importance of CSR already many years ago being a pioneer and one of the first ones doing so (their CSR reports are available since 2001) and nowadays their slogan is:We've always believed that businesses can - and should - have a positive impact on the communities they serve.”. Meaning, ever since Starbucks opened their first store in 1971, they dedicated themselves to earning the trust and respect of customers, partners and neighbors by being responsible and doing things that are good for the planet and each other.
Add here videos which contain lot of information about Starbucks` CSR (they are quite long so see the one you find most intresting for you or all of them when you have time)
Starbucks Social Responsibility Video (Dub Hay, Senior V.P. Coffee speaking)

Starbucks International Corporate Video (speaking-singing)

Starbucks Rap: Corporate Social Responsibility by Abie Krishnaraja (includes actions of CSR that Starbucks involves)
More detailed information can be found at their web, www.starbucks.com/responsibility, where in the CSR reports they present answers for questions like: how do they treat the farmers that grow their coffee; how do they treat their employees; how do they take part in doing their responsibilities to the environment and the society; what are the organizations or communities that they’re involved in.

Please see also the videos below about Starbucks` recent campaign Love Project ( I love them J !!)
(STARBUCKS)RED
RED – designed to help eliminate AIDS, http://www.joinred.com/red/#shopred_59 
Starbucks Love Project Global Sing Along


Starbucks Love Project "All You Need Is Love"


Hope you enjoyed the videos and found the post interesting. As always, your feedback is welcomed. Did you noticed the part of Estonia in the "All You Need Is Love" video? J
________________________
Posted by Maie Peetri

domingo, 11 de dezembro de 2011




Postado por Cindy Dias

A responsabilidade social das empresas


Foco de tanta atenção, a responsabilidade social das empresas (RSE) transformou-se em tema tão sedutor quanto controverso. A expressão é usada por diferentes pessoas para significar práticas gestionárias distintas, por vezes opostas. Uma visão avessa à "moda" foi sugerida pela revista The Economist (22-28 de Janeiro, 2005), sugerindo que se submetessem as actividades empresariais a dois testes: (1) Contribuem ou não para beneficiar a organização a longo prazo?; (2) Promovem ou não o bem comum? Do cruzamento dos dois requisitos resultam quatro tipos de actividades. As que satisfazem ambos devem ser denominadas "boa gestão", mais do que RSE.
A virtude emprestada corresponde a acções que aumentam o bem-estar social mas reduzem os lucros. Exemplos ilustrativos são as doações a instituições de caridade ou os contributos para as vítimas do tsunami. O aspecto problemático não é a doação propriamente dita, mas o facto de os gestores doarem dinheiro que não é seu. Segundo The Economist, "quando Robin Hood tirava aos pobres para dar aos ricos, mesmo assim roubava. Ele poderia ter sido um bom cidadão corporativo, mas teria sido, mesmo assim, um bandido - não muito diferente do CEO caridoso que não despende dinheiro tomado a estranhos, mas antes o retira dos bolsos dos proprietários que nele depositaram confiança para salvaguarda da sua propriedade".
Poder-se-ia argumentar, neste quadro, que as "espectaculares" acções filantrópicas da fundação de Bill Gates são incorrectas. Mas, segundo a revista, não são. Os donativos provêm da riqueza pessoal de Gates - não dos lucros das suas empresas. São, pois, verdadeira filantropia - especialmente porque os doado- res se preocupam com a correcta aplicação do dinheiro. A filantropia financiada com os lucros das empresas é completamente diferente e eticamente inade-quada, pois o proprietário tem o direito a esperar que os gestores invistam o dinheiro da empresa em prol da mesma.
A RSE perniciosa é a que aumenta os lucros mas diminui o bem-estar social. Ocorre, por exemplo, quando as empresas abandonam investimentos em países pobres, deixando-se pressionar por grupos "politicamente correctos" ou por consumidores mal informados que criticam as práticas laborais nesses países. O boicote à importação de bens desses países também não é socialmente responsável, pois prejudica os trabalhadores que alega proteger. Afirma a revista que "mesmo quando os salários e outras condições oferecidas aos trabalhadores locais são muito menos generosos do que os facultados nos países mais desenvolvidos, são muito melhores do que os proporcionados pela economia local. Por essa razão, os empregos nas multinacionais instaladas nestes países são tão procurados". Portanto, estas práticas podem aumentar a reputação das empresas e os lucros - mas prejudicam o bem-estar social dos países mais pobres.
A RSE ilusória é a que reduz os lucros e o bem social. Casos típicos são as acções ao sabor das "marés", ou que não facultam quaisquer novos recursos a causas meritórias. O entusiasmo actual com a reciclagem insere-se neste domínio. Há casos em que gera mais benefícios sociais e mais lucros. Mas, noutras situações, não é isso que ocorre. A reciclagem também requer esforços e o dispêndio de outros recursos. Os resíduos necessitam de ser recolhidos, transportados e processados antes de entrarem no processo produtivo. Por conseguinte - argumenta The Economist -, importa deixar funcionar os mercados, que se encarregarão de seleccionar as acções ambientalmente saudáveis e removerão as perniciosas. Se alguns recursos naturais forem de tal modo "dilapidados" que a sua escassez torna os preços proibitivos, então serão as próprias empresas a optar pela reciclagem e pelo uso mais eficiente desses recursos.


Artigo escrito por Arménio Rego
Professor da Universidade de Aveiro - 12 Maio 2006 

Postado por Cindy Dias

quinta-feira, 8 de dezembro de 2011

Coca Cola CSR Film



Cindy Dias

What’s BP’s social responsibility?

OIL-SPILL/


This piece first appeared in The Washington Post.
For weeks people on both sides of the Atlantic have been speculating over who would lose his job first because of the BP spill — Ken Salazar, the interior secretary, or Tony Hayward, the oil company’s chief executive. Given last week’s initial progress in capping the well, I won’t try to name a favorite in that race. But I would like to suggest a third, inanimate, culprit: the cult of corporate social responsibility.
As crude poured into the Gulf of Mexico and the world economy struggled to recover from the financial crisis, corporate social responsibility might seem a perverse target. Surely we need more corporate responsibility, not less. But many of the business disasters of the past 24 months have been facilitated by the mini-industry of corporate social responsibility — known as CSR by those in the trade — a fetish encouraged by the philanthropies that feed off it and funded by the corporate executives who have found that it serves their bottom line.
Consider BP’s “Beyond Petroleum” campaign. Before the spill transformed that slogan into a punch line for late-night comedians, Madison Avenue had lauded BP’s effort to position itself as the greenest fossil fuel producer: “Beyond Petroleum” won two PRWeek “campaign of the year” awards and a gold “Effie” from the American Marketing Association. Ogilvy, the firm that invented the slogan, still boasts of “Beyond Petroleum” as a successful “case study” on its Web site.
Or how about Goldman Sachs’s “10,000 Women” project? This initiative to organize and fund business education for 10,000 “underserved” women around the world is the limousine of CSR drives: smart, innovative and absolutely in tune with Nicholas Kristof and Sheryl WuDunn’s “Half the Sky” zeitgeist.
But the gulf oil spill and the financial crisis have taught us, rather brutally, that the heart of the relationship between business and society doesn’t lie with the charitable deeds companies do in their off-hours but whether they are doing their day jobs in ways that help — or hurt — the rest of us. While BP was winning plaudits for being the first oil company to accept global warming as a scientific fact, the old-school Texas oilmen at ExxonMobil were unfashionably unapologetic about their core mission: to produce oil. Chastened by the Exxon Valdez disaster, however, they also became religious about safety standards. With hindsight, that attention to safety turns out to have had much greater social value than any number of creative CSR drives.
The same story played out on Wall Street. So much of the wealth of the gilded early “naughties” trickled down into 10,000-women-style clever charitable initiatives that my friends Matthew Bishop and Michael Green were inspired to coin a term to describe the phenomenon: “philanthro-capitalism.” Yet the considerable social good done by those projects pales in comparison with the destruction wreaked by the made-on-Wall Street financial crisis of 2007-08.
The problem with CSR is that it muddies the waters. Goldman’s purpose isn’t to educate women; BP’s isn’t to lead the green revolution. The job of business is to make money — in BP’s case by producing energy, particularly fossil fuels; in Goldman’s case through finance. Even the most cuddly, caring chief executive is ultimately charged with a selfish central mission: to generate profit for her shareholders.
Forgetting that core goal — which the CSR culture can tempt us to do — is bad news for business leaders. It was a sad day for American capitalism this spring when Goldman Sachs chief Lloyd Blankfein decided that it was politically unsafe to admit to Congress that he is very good at his job: in this instance, making the right bet on subprime mortgages. Even more deplorable was the moment a year earlier when President Obama used his bully pulpit to bully business — in this instance, the Chrysler bondholders, whose only sin was to stand up for economic self-interest and that of their investors.”
OIL-SPILL/
But getting confused about the principal job of business is even more dangerous for the state. CSR, and the communitarian philosophy behind it, asks us to believe that the interests of an individual company and those of the wider community are fully aligned. They aren’t — a truth too many regulators forgot in recent years.
Corporate social responsibility sounds as unobjectionable as motherhood and apple pie — and it would indeed be crazy to object to rich companies writing big checks for good causes. But we shouldn’t let that distract us from the fact that the chief social responsibility of business is to make a buck — and the social responsibility of government is to be sure that perfectly proper corporate greed is channeled and constrained for the greater good of us all.


Fonte:http://blogs.reuters.com (cópia integrada do artigo)
Postado por: Cindy Dias 

segunda-feira, 5 de dezembro de 2011

Shell & Corporate Social Responsibility in Nigeria

With the article "Shell in Nigeria: Oil, Gas, Development & Corporate Social Responsibility" i would like to arise attention that not always big companies are following the best practises in terms of CSR in developing countries. It is important to notice that Nigeria is the largest oil producer in Africa and the eighth largest in the world.
For me this topic is close to my heart not just from the aspect of CSR but also from the environmental point of view as it is my general educational background. To understand better the situation in Nigeria (Niger Delta), please also see the trailer of a movie Poison Fire where local people speak about and show the environmental problems they are facing because of Shell activities. 
----
Shell & Corporate Social Responsibility in Nigeria
Putting aside the conventionally calculated economic costs and benefits of oil and gas production in Nigeria for a moment, anyone would, or should, be hard put to say that Shell hasn’t done much good in Nigeria.

In a region and country where publicly provided infrastructure and services are badly lacking, SPDC has often stepped in and acted in lieu of government. “We have a strong focus on community development,” SPDC MD Mutiu Sunmonu stated.

SPDC’s community development focus has shifted in recent years, he continued. “In the past we were heavily involved in the provision of infrastructure in the communities. We were building roads, schools, clinics and providing portable water. Though these are typical areas for government intervention, we stepped into the gap to help in improving the standard of living of local communities.

“We are now involving more and more development partners to help in addressing community needs. Specific community development programs include our micro credit scheme and health scheme. We have about 27 clinics in the delta. we are a major supporter of education of young children, with over 17,000 children on Shell scholarship at any point in time.”

- As of year-end 2010, Shell companies in Nigeria had trained some 1,900 service providers in general contracting, developed eight local dredging companies, awarded 10 UK scholarships and trained more than 3,000 people in entrepreneurship, scaffolding, project management, welding, catering, and other vocations.
- In 2010 SPDC and SNEPCo provided more than $22.85 million of a total $71 million to local community projects.

“We are encouraging the community to own and drive development themselves while we provide financial assistance to them and technical assistance through development NGOs. We have established operating procedures and guidelines to help make the process accountable and transparent. We still carry out major infrastructure in partnership with government, and other local and international partners,” social development specialist Gloria Udoh added.

Nevertheless, as one dialogue participant said, although Shell has ‘widely circulated publications and policies regarding your developmental activities in the host communities, the perception in such communities about your CSR approach remains unsavory.’

“A lot of work has been done in the last couple of years to enhance alignment and learning across the various countries that we operate,” Udoh responded. “In 2010, a new global social investment strategy was approved by Shell and the process of embedding this is ongoing. The perception in our host communities are monitored annually through an independent reputation tracker, and we glad to report that the 2010 results showed improvements.”

In 2006, SPDC introduced a new means of involving communities directly in their own development. The Global Memorandum of Understanding program (GMoU) entails communities proposing development projects and SPDC, on behalf of its JV partners, providing secure funding for five years. SPDC also provides community project leaders with access to development experts and NGOs that can assist them realize their aims.

Twenty-four GMoUs had been been established as year-end 2010, with over 400 projects completed by “clusters” with the SPDC joint venture investing $65 million in them. Six of the clusters have gone on to become registered community development foundations.


Poison Fire trailer:


-------

Read the whole article:
See the full movie Poison Fire about the environmental problems in Niger Delta:

And when you have comments feel free to post them here.


posted by Maie Peetri